How to Shop at Barama

Online Shopping

BARAMA is a wholesale business with all prices shown on our website exclusive of GST.

We have no minimum order value online just a flat rate for freight which varies slightly depending which Australian state the order will be delivered to. Remote, non mainland destinations, some special items and very bulky items may incur freight charges at cost. See specific items and Delivery Details for further information.

We offer either a delivery or a warehouse collection service. Customers are welcome to place orders online that can be collected from our warehouse: Tuesday or Thursday from 10.00am - 2.30pm only. When your order is ready to collect, we will contact you by email. Simply tick the Collect from our warehouse box when placing your on-line order. See CONTACT US for address details.

Our website also has available some amazing Sales and Specials of discontinued items that are only available online. Be sure to view our SALE ITEMS pages. (Please be aware that the discounted value will be indicated on the pop-up screen as you purchase and as a discount total at checkout).

When shopping, simply choose the product of interest, click on the image or product description to view the many different colours and sizes available and add individual items to your shopping cart.

Larger images of individual products can also be viewed by clicking on the smaller image. We hope this enlarged image will give you an accurate impression of each item - ENJOY Shopping at Barama.....

Showroom

Our showroom is open by appointment only, Tuesday or Thursday 10am - 2.30pm. Please contact our office by either phone or email to make an appointment.
Customers are welcome to visit and browse. Examples of all our product are displayed where you can test the quality and view the different available sizes and colours.

All orders can be placed online for delivery or warehouse pick-up. Ordering through our showroom is not available.

Customer Login

Barama is a wholesale business although the general public are welcome to purchase in wholesale quantities via this website. Customers are recommended to login to their existing account or create a new account when placing an order to view previous orders and prevent the need to fill out your address details at checkout. Customer Login can be accessed via:

Clicking on 'Login & Start Shopping' from the front page

Clicking on 'MY ACCOUNT' found at the top right of your screen on every page

Using the shortcut 'Login to Account' found at the top left of your screen on every page

New customers to BARAMA can create a login account to maintain a sales history with us.
You can create an account via the NEW CUSTOMER link accessed by clicking on 'MY ACCOUNT' - or see above for further options.

Discounts

Our website also has available some amazing Sales and Specials of discontinued items that are only available online. Be sure to view our SPECIAL pages.
In the case of products on special the discounted value will be indicated on the pop-up screen as you purchase and as a discount total at checkout.

Sale and Discount Code Terms and Conditions
The following terms and conditions will apply to any advertised Barama Sale, Discount or Coupon Codes:

Discounts or sales apply to online orders only

No rainchecks. Sale or discount applies to in stock items only

Account customers will need to be up to date with their accounts to be included in a sale or discounts

Products already discounted are excluded from any store wide sale based on invoice totals

We reserve to right to charge freight at cost for some bulky items or delivery to remote locations

Any third party websites claiming to have coupons, coupon codes or promo codes have not been authorized by Barama and are invalid.

Barama reserves the right to restrict the application of special offers from being used in conjunction with other offers and/or discounts

Delivery Details

Currently BARAMA's online ordering facility is available to delivery within Australia only. Any international customers, please email our office at:

No minimum order value applies for orders placed on-line however we do have a flat rate delivery charge (exGST) to the following states:

VIC - $15.00 per order

NSW, ACT & SA - $17.50 per order

QLD - $19.50 per order

WA, TAS & NT - $24.50 per order

Remote and non mainland destinations, some special items, shreds, fills and 10 tier ribbon stands may incur freight charges at cost and are exempt from any freight offers and discounts. Any freight offers or discounts apply to standard shipping only.
Specific items that this can apply to will be indicated at point of sale and will be determined by the delivery destination. Our sales staff will contact you directly with the calculated delivery charge, if applicable.
Items will be shipped using a reputable courier company as chosen by BARAMA.

We endeavour to process orders as quickly as possible. Please be aware that this processing time may extend during busy periods, ie.before Easter, Mother's Day and Christmas. Express Post or Express Courier facilities are only available on Tuesdays or Thursdays.Urgent orders should be placed online by indicating in the 'Additional Information' box.

Delivery times will vary according to the parcel's destination and can take up three to five working days for some destinations. We try our hardest to pack and send orders as quickly as possible but once it leaves our premises we are not able to control the speed of delivery. We cannot accept responsibility for delays in delivery due to unforeseen circumstances. It is your responsibility to provide accurate delivery and address details. Please do not assume anything – the more information we can give our shipping provider the better the service and speed of delivery.

Receipt of your order will normally be confirmed within a few minutes of ordering and a confirmation email containing your order details sent.
When your order leaves our warehouse you will receive a further email confirming that the items have been dispatch including the courier's tracking number.
Our couriers are instructed to leave the goods if no one is home, please specify an alternative delivery address if this does not suit.

Order & Collect: orders can be collected from our warehouse on Tuesday or Thursday: 10am - 2:30pm only. Please indicate this by selecting 'Collect from our warehouse' as the shipping option at CHECKOUT.
When your order is ready to collect, we will contact you by email.

Payment & Security

Order and Pay Online Securely
BARAMA's online ordering can accept payment via credit card using MASTERCARD or VISA credit cards, all prices quoted are in Australian dollars (AUD).

All credit card transactions are protected using a 40-bit minimum to 256-bit encryption SSL Certificate and the eWAY Payment Gateway. eWAY is an authorized third party processor for all the major Australian banks. We provide a safe and secure means of collecting payments via the Internet.

Account customers should pay on invoice, as agreed.

Order and Pay by Email
Orders can be placed by sending us an email. However we recommend using our website whereever possible to ensure speedy processing and to take advantage of any available product discounts. There is no MOQ email orders that are to be delivered by our couriers.
Please email us at: [email protected] to place your order and provide us with payment and address details.

Returns

We have made every effort to represent our products on this website as accurately as possible however we do recognize that ordering on the Web, sight unseen, requires trust. At BARAMA you can shop online with the comfort of knowing that if you are not satisfied with an item you can receive a credit for the purchase.

Contact our office by email to request a credit.

Refunds are not applicable to custom made products and items purchased from our Specials section, please choose carefully.

Please note: Items need to be returned to us unopened, in original undamaged/unmarked packaging within 14 days for a refund or credit (less shipping fees).